TECHNOLOGY
TW Services delivers mobile, real-time reporting and data access, empowering customers to monitor performance, track activity, and make informed decisions from anywhere.
REAL-TIME DASHBOARD
KPI'S TRACKED
SCHEDULING SOFTWARE
CASHLESS DOCK
TW Services’ technology is powered by our proprietary platform, TW Sync, capturing over 150 data points across every load and touchpoint. This provides customers with real-time, end-to-end visibility into receiving dock operations, enabling precise tracking, accountability, and performance optimization. TW Sync is a proven tool for driving efficiency, reducing costs, and delivering measurable operational improvements.
Gain unprecedented visibility and control over your operational flow.
Real-time visibility into shipment status and history, including detailed charge breakdowns
Cost-per-piece analysis and productivity tracking to identify performance opportunities
Advanced reconciliation, predictability, and loss prevention analytics
Customized electronic invoicing and automated reporting—delivering the insights you need, when you need them
Performance-driven scorecards and benchmarking to eliminate guesswork and focus on results
TW Services understands where the opportunities lie—and partners with you to drive sustainable, measurable improvements.
Our scalable and extensible platform offers efficiency, optimization, process flexibility, and integration in real-time. Our customers have full access to all capabilities of TW Sync on the web and mobile devices.
KPI’s Tracked
Safety IFR
Pallets Finished per Hour
Cases Finished per Hour
Damaged Case Rate per 1,000 cases
Average Unload Time
TW Unloading Percentage
Cargo Connect Scheduling Software
Plan your shipments and get direct notifications to the phone or computer
Manage who sees what with user roles and permissions.
See where your shipments are in real time.
Stay informed from pickup to delivery, without the stress
Ship smarter and save time both shipping and receiving
Real-Time Dashboard
Gate to Gate system that increases overall dock visibility and activity.
Potential reduction and/or elimination of detention fees.
Boost appointment visibility.
Identifying inefficiencies during the entire unloading process.
Cashless Dock
Call center handles the majority of payment processing
Paper/paperless receipts available to customers
Ensures a higher accuracy in receiving data
Our customers have mobile access to all capabilities of TW Sync
TW Services is dedicated to developing all the necessary tools in data analytics for our partners.
TWS LINK
Fully customizable portal providing various reports and functions for our partners.
REAL-TIME PBI DASHBOARD
Customer-driven software displaying real-time dock activity.
TW SCHEDULING SOFTWARE
Automated scheduling software reduces and/or eliminates additional overhead.