TECHNOLOGY
TW Services' mobile information retrieval and reporting. Customers have the flexibility to conveniently look up the latest events and figures on the go.
REAL-TIME DASHBOARD
KPI'S TRACKED
CASHLESS DOCK
TW Services' information technology is powered by our proprietary software TW Sync which captures over 150 data points. Customers have the ability to review the entire course of events on the receiving dock in great detail in real-time. TW Sync is a proven driver of improving our client's operational efficiency and facilitating cost-saving objectives.
Gain unprecedented visibility and control of your operational flow.
View the status and history of all shipments including detailed charge breakdown.
Cost-per-piece analysis and productivity tracking.
Reconciliation, predictability, and loss prevention analytics.
Customized electronic invoicing and auto reporting that displays valuable information when you want it.
Remove the emotion and focus on performance with our scorecard and benchmarking capabilities.
TW Services understands the opportunities and works collaboratively to drive sustainable improvements.
Our scalable and extensible platform offers efficiency, optimization, process flexibility, and integration in real-time. Our customers have full access to all capabilities of TW Sync on the web and mobile devices.
KPI’s Tracked
Safety IFR
Pallets Finished per Hour
Cases Finished per Hour
Damaged Case Rate per 1,000 cases
Average Unload Time
TW Unloading Percentage
Real-Time Dashboard
Gate to Gate system that increases overall dock visibility and activity.
Potential reduction and/or elimination of detention fees.
Boost appointment visibility.
Identifying inefficiencies during the entire unloading process.
Cashless Dock
Call center handles the majority of payment processing
Paper/paperless receipts available to customers
Ensures a higher accuracy in receiving data
Our customers have mobile access to all capabilities of TW Sync
TW Services is dedicated to developing all the necessary tools in data analytics for our partners.
TWS LINK
Fully customizable portal providing various reports and functions for our partners.
REAL-TIME DASHBOARD
Customer-driven software displaying real-time dock activity.
TW SCHEDULING SOFTWARE
Automated scheduling software reduces and/or eliminates additional overhead.